Privacy Policy

Fortis Sports LLC Privacy Policy

Effective Date: October 8, 2025

 

1. Introduction and About Us

“We,” “us,” or “our” refers to Fortis Sports LLC, a premier provider of athletic training, equipment, and apparel. Our principal place of business is located at 5 N Franklin St, Chagrin Falls, OH 44022. Our website address is https://fortissports.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you use our website, place an order, sign up for marketing, or interact with us on social media (collectively, the “Services“). By accessing or using our Services, you agree to this Policy.

2. Information We Collect

We collect information from various sources to provide and improve our Services.

A. Information You Provide Directly to Us

This information is collected when you make a purchase, create an account, or sign up for our communications.

  • Contact & Account Data: Your name, email address, phone number, and shipping/billing address.

  • Transaction & Order Data: Details about products purchased (e.g., item, size, price) and your order history.

  • Financial Data: Payment information (e.g., credit/debit card details). Note: We do not store your full payment card information. This data is collected and processed securely by third-party payment processors (e.g., Shopify, Meta Payments).

  • Communication Data: Information you provide when you contact us via email, customer service request, or social media.

  • Account/Profile Data: Any personal information you provide in your user profile, including information related to any comments you leave on our site.

B. Information Collected Automatically (Tracking & Usage Data)

When you visit our site or use our Services, we automatically collect data using cookies, pixels, and other tracking technologies.

  • Usage & Technical Data: Your IP address, browser type, operating system, pages viewed, products viewed, time spent on pages, and links clicked.

  • Cookies: Small data files stored on your device to remember your shopping cart items, keep you logged in, and facilitate targeted advertising. (See Section 4 for details).

  • Embedded Content: Articles or pages on this site may include embedded content (e.g., videos, images) from other websites. This content behaves as if you visited the other website, which may collect data about you and track your interaction.

  • Media Data: If you upload images to our website, please note that visitors can download and extract any embedded location data (EXIF GPS) included in those images. We recommend you avoid uploading images with this data.

3. How We Use and Share Your Personal Information

We use your information to operate our e-commerce business and share it with partners critical for retail operations and Meta Commerce.

A. Purposes of Processing:

  • Fulfilling E-commerce Orders: We use your data to process payment, arrange for shipping, and deliver products purchased through our website or Meta Commerce (Instagram/Facebook) Shops.

  • Marketing & Targeted Advertising: We use your data to send you emails and SMS/text messages, and to provide personalized advertising and recommendations on platforms like Facebook and Instagram.

  • Account Management: We use your data to manage your user account, store profile information, and facilitate account login/password resets.

  • Security & Fraud Prevention: We use your data to detect, investigate, and prevent fraudulent transactions, illegal activities, and spam.

  • Legal Compliance: We use your data to carry out our obligations arising from contracts with you or to comply with a court order or other legal obligations.

B. Third Parties We Share Data With:

We share your Personal Information with the following categories of partners for the purposes outlined above:

  • Payment Processors: To handle and process your financial transactions securely.

  • Shipping & Fulfillment Carriers: To deliver the products you purchase.

  • Marketing & Advertising Partners (including Meta Platforms, Inc.): To manage our SMS/Email programs (e.g., Mailchimp) and run targeted advertising campaigns (e.g., Facebook, Instagram, Google).

  • Security Providers: To check visitor comments through an automated spam detection service and prevent fraud.

  • Website Hosting Provider: To store and manage our site, accounts, and databases.

  • Law Enforcement & Legal Parties: If legally required, to comply with a subpoena, court order, or to protect our rights and property.

4. Cookies and Tracking

We use cookies for the following purposes:

  • Essential/Functional Cookies: Necessary for the site to function, remember items in your shopping cart, and manage your account login sessions.

    • Login Cookies last two days (or two weeks if you select “Remember Me”).

    • Screen Options Cookies last for one year.

  • Preference Cookies: If you leave a comment, you may opt-in to save your name, email, and website in a cookie for convenience. These last for one year.

  • Analytics and Advertising Cookies: Used to track browsing behavior, measure website traffic, and deliver targeted advertisements (e.g., Meta Pixel).

User Control: You can manage or disable cookies through your browser settings. You may also be able to opt out of interest-based advertising through industry opt-out tools. Disabling essential cookies may impact your ability to use the checkout and login features of our site.

5. SMS Marketing Policy

By opting into our text messaging program, you consent to receive recurring automated marketing and informational text messages from Fortis Sports LLC.

  • Opt-Out: Text “STOP” to the number from which you are receiving messages at any time to unsubscribe.

  • Rates: Message frequency varies. Message and data rates may apply.

  • Transfer of Number: You agree to notify us at team@fortissports.com before changing or transferring your mobile number to another individual.

6. Data Retention and User Rights

A. Data Retention

We retain your Personal Information only as long as necessary for the purpose it was collected, unless a longer period is required by law.

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely to allow us to automatically recognize and approve follow-up comments.

  • Registered Users: For users who register on our website, we store the personal information they provide in their user profile indefinitely.

B. Your Rights Over Your Data

If you have an account or have left comments on our site, you have the following rights:

  • Right to Access: You can request to receive an exported file of the personal data we hold about you.

  • Right to Edit/Correct: All registered users can see, edit, or delete their personal information at any time (except they cannot change their username).

  • Right to Erasure (Deletion): You can request that we erase any personal data we hold about you. This does not include any data we are legally obliged to keep for administrative, legal, or security purposes (e.g., order history for tax/audit purposes).

  • State-Specific Rights: Residents of certain states (e.g., California) may have the right to Opt-Out of the “Sharing” or “Sale” of their personal information.

To exercise any of these rights, please contact us at team@fortissports.com.

7. Children’s Privacy

Our Services are not intended for or directed at children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we learn we have done so, we will delete the information promptly.

8. Data Security and International Transfers

We implement reasonable security measures to protect your Personal Information. Your data may be transferred to and processed in the United States or other countries. We ensure appropriate safeguards are in place for any international transfer of data.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy from time to time. We will notify you of material changes by updating the “Effective Date” at the top of the Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Fortis Sports LLC

5 N Franklin St, Chagrin Falls, OH 44022

Email: team@fortissports.com